Frequently Asked Questions

If you have any question you can contact us our helpful team. However, you may find your answer among our frequently asked questions below.

General Questions

  • What is Rico Services?

    Rico Services is a dedicated disability support provider committed to empowering individuals with disabilities through high-quality, personalized care and support services. We offer a range of services tailored to meet the unique needs of NDIS participants.

  • What services does Rico Services offer?

    We offer Personal Care & Support and Community Access services to individuals with a disability. Our Personal Care & Support services include assistance with daily living activities, medication management, meal preparation, mobility support, and health monitoring. Our Community Access services include support for social and recreational activities, transportation assistance, community engagement, skill development, and companionship.

NDIS Process

  • What is the NDIS?

    The National Disability Insurance Scheme (NDIS) is an Australian government initiative that provides funding and support to individuals with permanent and significant disabilities. The NDIS aims to help participants achieve their goals and improve their quality of life through tailored support plans.

  • How do I apply for NDIS funding?

    To apply for NDIS funding, you need to meet the eligibility criteria and complete an access request form. You can apply online, by phone, or through a local NDIS office. Once your application is approved, you will work with an NDIS planner to develop a personalized support plan.

Service Delivery

  • How do I get started with Rico Services?

    To get started with Rico Services, you can contact us directly via phone or email to discuss your needs. We will arrange an initial consultation to understand your requirements and develop a personalized support plan tailored to your goals and preferences.

  • Are your services flexible and personalized?

    Yes, our services are highly flexible and personalized to meet the unique needs of each individual. We work closely with you and your family to ensure that our support aligns with your goals, preferences, and lifestyle.

  • What qualifications do your support workers have?

    Our support workers are highly trained and qualified professionals with extensive experience in the disability sector. They undergo rigorous background checks and continuous training to ensure the highest standards of care and support.

  • How do you ensure the quality of your services?

    We are committed to maintaining the highest standards of quality in our services. We regularly review and update our practices, seek feedback from our clients, and adhere to the guidelines and regulations set by the NDIS Quality and Safeguards Commission.